The equipment has a problem.
- Machine is down or partially down
- Leak, heating, pressure, flow, or electrical issue
- Grinder or brewer stopped behaving normally
- Error code, unusual noise, smell, or repeated failure
Repair & Diagnostics
Something isn’t working right?
Tell me what changed. You do not need to diagnose it before you ask for service.
Send what you know.
- Business and location
- Manufacturer and model
- What changed and when
- Photos or video if they show the problem
- Data-plate / serial-number photo when available
Repair Request
Start here.
This form goes directly to the repair intake used for Y’all Right Joe’s service requests.
Equipment is working, but you want to prevent the next failure?
That belongs under Scheduled Maintenance instead.